Friends, family, and colleagues gathered Wednesday to celebrate the life of Ian Epstein, an American Airlines flight attendant who was one of 67 victims of last week’s tragic midair collision near Washington, D.C. The crash, the deadliest U.S. air disaster in over two decades, occurred when an American Airlines jet collided with a U.S. Army Black Hawk helicopter near Ronald Reagan Washington National Airport.
The emotional memorial service for Epstein took place at the Chabad Center for Jewish Life in Charlotte. The 53-year-old was remembered as a devoted husband, father, and friend with a deep love for travel and adventure. Epstein’s family and loved ones shared stories of his warmth, humor, and commitment to his career, describing how he brought joy and positivity to everyone he met.
Epstein’s wife, Debra, spoke about their life together, recalling his playful and adventurous nature. She referred to him as her “fifth child” during their frequent trips to Disney World and recounted how he always found ways to bring excitement and happiness to their family. Epstein’s daughters also shared memories of their father’s guidance and support, highlighting his ability to help them conquer fears and approach life with confidence.
Debra Epstein revealed that Ian’s flight schedule had been altered, placing him on the ill-fated flight. Despite the tragic outcome, she expressed a belief that his presence on the flight had a purpose. “We believe he was supposed to be on that flight because it was full of laughter and fun before the tragedy,” she said.
The service was attended by many of Epstein’s colleagues, who came dressed in their American Airlines uniforms to honor their fallen friend. Elizabeth Barnes, a fellow flight attendant, described Epstein as a bright and uplifting presence. “He was always a bright shining light. Anytime you came in contact with him, it was a smile,” she said.
Lynne Southmayd, who trained with Epstein five years ago, flew from Delaware to attend the service. She recalled how Epstein kept their entire training class in good spirits during stressful moments. “He could make us laugh no matter how hard we were crying,” Southmayd said, adding that Epstein’s natural charisma created strong bonds among his colleagues.
Rabbi Yossi Groner, who led the service, reflected on Epstein’s impact, noting the numerous videos shared on social media that showed him comforting passengers, calming fussy babies, and creating special moments on flights. “His true joy in life was helping those around him,” Groner said. He emphasized that while the loss is profound, Epstein’s legacy of kindness and compassion will continue through those he touched.
The crash, which occurred on a flight from Wichita, Kansas, killed 60 passengers and four crew members on the American Airlines jet. Many of the passengers were figure skaters returning from the 2025 U.S. Figure Skating Championships. The Army helicopter was on a training mission and carried three soldiers: Staff Sgt. Ryan Austin O’Hara of Georgia, Chief Warrant Officer 2 Andrew Loyd Eaves of Maryland, and Capt. Rebecca M. Lobach of North Carolina. Both aircraft crashed into the Potomac River following the collision.
Federal investigators have since confirmed that all victims have been identified and their remains returned to their families. The cause of the crash remains under investigation. Authorities are examining flight data and communication records to determine the sequence of events that led to the disaster.
The Charlotte community came together not only to mourn Epstein but also to honor all the victims. A public vigil was held near the Chabad Center to remember those who lost their lives. Among the attendees was a local figure skating coach who expressed deep sorrow over the young athletes who perished in the crash. “These skaters had such bright futures. It’s a heartbreaking loss for the entire community,” the coach said.
Epstein’s obituary has been filled with heartfelt messages from friends, colleagues, and passengers who recalled his kindness and professionalism. One commenter shared how Epstein had gone out of his way to make a nervous traveler feel safe and at ease during a flight.
“Ian had a way of making you feel like you were the most important person on the plane,” the commenter wrote. “He had a gift for connecting with people in a genuine and comforting way.”
In the days leading up to the service, Epstein’s family received an outpouring of support from friends and neighbors. Many brought flowers, meals, and handwritten notes to express their condolences. The family expressed gratitude for the community’s kindness and solidarity during such a difficult time.
At the memorial, Rabbi Groner reminded mourners of the importance of carrying forward the positive values embodied by Epstein and the other victims. “The message is that their lives were not lived in vain,” Groner said. “We have a responsibility to honor their memory by spreading kindness and building a better world.”
The aviation industry has been particularly shaken by the crash, which marked the first fatal U.S. commercial flight accident in more than 15 years. The tragedy has prompted renewed discussions about safety protocols and emergency preparedness. Airline officials have assured the public that safety remains a top priority, but the crash has left many in the industry grieving and searching for answers.
Despite the somber atmosphere, moments of joy and laughter punctuated the service as attendees shared stories of Epstein’s life. Friends spoke of his infectious smile, his adventurous spirit, and his love of golf, which he often used as a way to relax and connect with others.
“He was very full of life and always brought positive energy wherever he went,” said Diane Montgomery, a family friend. “He had that star quality—you just knew when he was in the room.”
As Charlotte continues to mourn Epstein’s loss, local leaders have emphasized the need for ongoing support for those affected by the crash. Counseling services have been made available to airline employees and passengers who may be struggling with the trauma of the incident. Community organizations have also rallied to assist families who lost loved ones.
Debra Epstein concluded the service with a message of hope, urging those in attendance to honor Ian’s legacy by embracing life with the same passion and generosity that defined him. “Ian taught us to cherish every moment and to care deeply for one another,” she said. “He may no longer be with us, but his spirit will continue to guide us.”
In the coming days, similar memorials will be held across the country as families honor those who perished in the crash. For many, the tragedy has served as a reminder of the preciousness of life and the enduring power of human connection. As one mourner put it, “In times like these, we find strength in each other and in the memories of those we’ve lost.”
